Terms & Conditions

  1. Introduction

Welcome to lugano-leb.com, the online store of Lugano Caffè, an Italian coffee supplier located on the 6th Floor of Qubic Business Center, Sin El Fil, Beirut, Lebanon. By accessing and using this website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.  

  1. Company Information

Lugano Caffè 6th Floor, Qubic Business Center Sin El Fil, Beirut, Lebanon Phone: +961 1 495009 | +961 1 496009 Email: info@lugano-leb.com

  1. Products and Services

Lugano Caffè offers a range of coffee-related products for sale online to local consumers and businesses within Lebanon. Product descriptions and images are provided for informational purposes only and may not perfectly represent the actual product. We reserve the right to change product offerings and pricing at any time without notice.

  1. Ordering Process
  • To place an order, you must follow the online checkout process.
  • All orders are subject to acceptance by Lugano Caffè. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity.  
  • Once your order is accepted, you will receive a confirmation email with details of your purchase.
  1. Pricing and Payment
  • All prices are displayed in United States Dollars (USD) unless otherwise stated.
  • Payment can be made through the available payment methods.
  • We reserve the right to change prices at any time without prior notice.
  • The total price of your order, including any applicable taxes and delivery fees, will be displayed at checkout.
  1. Delivery
  • We currently deliver within Lebanon.
  • Delivery times may vary from 3 to 5 days depending on your location and product availability. We will make reasonable efforts to deliver your order within the estimated timeframe provided.
  • Delivery fees, if applicable, will be calculated and displayed at checkout.
  • Risk of loss or damage to the products passes to you upon delivery.
  1. Returns and Refunds
  • We accept returns of defective or damaged products within 1 day of delivery. Please contact us at info@lugano-leb.com to initiate a return.
  • Returned products must be in their original packaging and condition.
  • Refunds will be processed within 2 days of receiving the returned product.
  1. Intellectual Property

All content on this website, including but not limited to text, images, logos, and trademarks, is the property of Lugano Caffè and is protected by copyright and other intellectual property laws. You may not use any content from this website without our prior written consent.  

  1. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.  

  1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Lebanon.

  1. Changes to Terms and Conditions

Lugano Caffè reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.  

  1. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Lugano Caffè 6th Floor, Qubic Business Center Sin El Fil, Beirut, Lebanon Phone: +961 1 495009 | +961 1 496009 Email: info@lugano-leb.com

  1. Disclaimer

Lugano Caffè makes no warranties, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.